Privacy Policy

Last updated: April 2026

1. Information We Collect

When you contact us through our website, visit our store, or use our services, we may collect your name, email address, phone number, and details about your device or IT environment. We only collect information that is necessary to provide our services.

2. How We Use Your Information

We use your personal information to:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Customer devices in our care are handled securely and returned promptly after service.

4. Data on Your Devices

During repair or service, our technicians may need to access files on your device to diagnose and fix issues. We do not copy, share, or retain your personal files. We recommend backing up your data before handing over your device.

5. Cookies

Our website may use essential cookies for basic functionality. We do not use tracking cookies or third-party advertising cookies.

6. Third-Party Services

We may use third-party services (such as form submission services) to process your enquiries. These services are bound by their own privacy policies and we select providers that meet appropriate data protection standards.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

For privacy-related questions, contact us at [email protected] or call (08) 9583 4750.
Whitcroft IT, Unit 1/3 Thornborough Rd, Greenfields WA 6210, Australia